Credit Profile Rehabilitation
Ensuring Your Credit Profile Is Accurate and Up to Date
We review your credit report, dispute inaccurate information and help you understand how to build a healthier profile over time.
The service
About Credit Profile Rehabilitation
Your credit report records your accounts, payment behaviour, enquiries and certain adverse information. Errors, outdated listings and accounts that have since been paid can affect how credit providers view your application.
Credit profile rehabilitation focuses on making sure the information on your report is accurate, current and lawfully retained, combined with practical credit education to support better habits going forward.
Our role
How CrediSure Assists
- Obtain and review your credit reports in detail
- Identify inaccurate, outdated or incomplete information
- Lodge disputes with credit bureaus and engage credit providers
- Request paid-up letters and account status updates
- Review listings against applicable retention periods
- Provide practical credit education through MyCredit Coach
Step by step
The Process
- 01
Report review
We obtain and analyse your credit reports.
- 02
Findings
We explain what we found and what may be addressed.
- 03
Disputes & updates
We lodge disputes and request account updates.
- 04
Follow-up
We track bureau and credit provider responses.
- 05
Education
We help you build habits that support a healthier profile.
Potential benefits
- A credit report that reflects accurate, current information
- Better understanding of the factors that influence your profile
- Professional handling of disputes and creditor correspondence
Important considerations
- Accurate, lawfully retained information cannot be removed.
- Bureaus and credit providers have their own investigation timeframes.
- No specific credit score improvement can be guaranteed.
FAQ
Credit Profile Rehabilitation — common questions
Can you remove negative information from my report?+
Only information that is inaccurate, outdated or no longer lawfully retained may be corrected or removed. Accurate information that is lawfully listed remains.
How long do disputes take?+
Bureaus generally have a set period to investigate disputes, but overall timelines depend on credit provider responses.
CrediSure Consultings provides credit advisory and assistance services. Eligibility and outcomes depend on individual circumstances, creditor responses and applicable legal requirements. No specific result, credit score improvement, debt deletion or loan approval is guaranteed. Information on this website is general in nature and is not legal advice.
Related perspective
How to Read Your Credit Report →A practical walkthrough of the sections on a South African credit report.
Independent industry resources
An informed perspective
Public guidance from regulators, credit-information specialists and complaints bodies.
These are independent reference sources, not testimonials about CrediSure. Inclusion does not imply endorsement, affiliation or a partnership. General guidance is not a decision on your individual case.
Find out whether credit profile rehabilitation may be right for you
Speak to our team about your credit profile and discover the solutions that may be available to you.